Frequently Asked Questions

Below you will find answers to the most common questions you may have on Place&Space. If you can't find the answer you are looking for, please contact us, we are here to help!

General Information
What are the key features of the Place&Space App?
Stay ahead of the curve by managing your property and lease information effectively and keeping track of critical dates simply.

Place&Space is a ready-to-use property database application suitable for any portfolio size. It is quick to implement, and features critical date management for lease renewals, expiries, and obligations, dynamic reporting, document storage, and role-based access permissions.
Who is Place&Space for?
Place&Space is designed for ease of use by everyone, requiring no prior property experience to understand and benefit from the application.  
Do you offer a free trial?
Absolutely! Please get in touch to arrange a demo and an opportunity to answer questions you may have about the app. 
I have supporting documents relevant to property or lease agreements. Can these be stored in the app?
Yes, the application supports storing documents directly. You can easily upload and manage your property or lease related documents within the app, ensuring that all your relevant paperwork is accessible and secure.
Can I use this app for countries other than Australia and New Zealand?
Currently, Place&Space supports property information exclusively for Australia and New Zealand. If you are interested in using the app for another country, please contact us directly. We are always looking to expand our services and would love to hear about your needs.
Is the app optimised for mobile devices?
At this time, our app is designed for optimal performance on desktop and laptop computers. We focus on leveraging the robust capabilities of these platforms to offer you the best features and user experience. While the app is not currently optimised for mobile devices, it is fully functional and accessible via standard web browsers on mobile. We encourage you to explore the app on a computer for the most comprehensive functionality and to enjoy all the features we have carefully developed.
Will I get regular updates and new features for Place&Space?
Yes, we are committed to enhancing Place&Space with regular updates and introducing new features. Our development team works diligently to ensure that the app stays current with the latest technological advancements and user needs. Check our 'Updates' page and stay informed about the latest updates as soon they are available. We're excited to keep enhancing your experience and delivering value through our app!
How does Place&Space ensure the security of my confidential information?
We prioritise the security of your information above all else. Our app employs advanced encryption methods and follows stringent industry-standard security practices to protect your data. We regularly update our security measures to guard against unauthorised access and potential threats. Rest assured, safeguarding your information is our top commitment, allowing you to use our services with confidence and peace of mind.
Accessing the App
Logging in to Place&Space
Go to https://app.placeandspace.com.au/ and use your credentials to login. After logging in, if you have access to multiple databases, a dropdown menu will appear for you to select the desired database.
How can I reset my password?
You can reset your password anytime. Simply click the 'Forgot your password?' link from the login page and follow prompts. Enter your email address and we'll shoot a link to your inbox. Use that link to create a new password and regain access.
Need more info?

If you can't find the answer you are looking for, please contact us, we are here to help!

Contact Us